Skill·Monitoring
Review Monitor
The Review Monitor pulls fresh Google reviews on every property in your portfolio every day. Sentiment analysis runs automatically, and a 1- or 2-star review triggers an alert before your PM gets around to mentioning it.
What it does
- Daily Google review sync
- Sentiment scoring per review
- Negative-review alerts via email + in-app
- Trend dashboard per property
When you'd use it
Reputation triage
Get the new bad review in your inbox the same day, with the suggested response already drafted.
PM accountability
Spot review sentiment dropping at one property weeks before it shows up in occupancy.
Reads
- • Google Business Profile
Produces
- • Review feed
- • Sentiment score
- • Bad-review alerts
Related
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